Thank you for all of your help, Brian. You’ve made a tough job easy for a grieving family. I know they all appreciate it.

















Dear Chris,

We thank you for your endless amount of help.  You picked a beautiful urn and poem for us when we couldn’t bring ourselves to do it for the memorial cards.   You and your crew really and truly took care of all of us.   We couldn’t have asked for anything more.  Again, Thank You.






Dad and Mom are together now and that helps us a lot. Everything was done well and professionally. Mom looked so nice. We weren’t sure if we would have to close the casket. Everyone loved the picture you had on the tv and the poem. I actually think it was more effective than a collage of photos.
Thank you for everything you did for us. You helped us get thru a difficult situation. 

Sally Smargiassi

Again, you guys did a wonderful job…..very caring and so helpful.                                                          It’s really appreciated!      Rene Miller
Good morning Chris-
Thank you for everything, a great loss to our family, was made easier by you and your staff taking care of all of this, we are forever grateful.
Chris, I am calling it a night.  Can’t begin to express my gratitude to you and your staff for the smallest of details , to your genuine concern for our grieving and just making our last days with a wonderful man so much easier.  God Bless you. ( I may just come for a hug one of these days)!!!!!
Chris, thank you so much for everything. You and your staff were attentive, caring, and aware of our needs. I hope I didn’t make anyone uncomfortable with my joke this morning…I thought your guys might appreciate some workplace humor. My father is, and would have been, very thankful for the level of personal care displayed by everyone. You should take pride in knowing that we felt very supported in our time of need and confusion, not like we just threw a pile of money in a hole. Wishing you many blessings.
On behalf of my entire family, I can’t thank you enough for everything.  Not only did you go above and beyond by taking so many things off our plate, you made us laugh a lot which was great during a very difficult time.
Thanks again,
Brian Butler


Chris and Bob,

Thank you so much for sending the slide show. There were a lot of pictures I did not have. The quality of the slideshow at the funeral home was beautiful.
Thank you again for the beautiful engraving you did on my Mom’s urn.
It was such a comfort to know all of the arrangements for my Mom were in such capable hands. Thank you so much for everything. I know my Mom would have been so happy and appreciative of all you did.
Margie Collins


Thank you! We were all so happy with the way Mom’s  Funeral was handled over the past two days.You and Bob did a wonderful job and I am sure Millie is smiling down on all of you. Appreciated your kindness, great communication and attention to detail!  Thanks again,  Linda Lewis


Hi Chris.  Just wanted to tell you I went to a funeral Thursday for a friend’s husband and watching the funeral director there(who was NOT wonderful) made me Remember how VERY fortunate I was to have had you when I lost Paul. Hope you and your family have a Blessed Easter! – Rhodine

I can’t thank you enough for all of your hard work, generous support and kindness. –  Sarah Schank


Thank you Bob and Chris, for making a very difficult time for our family as painless as possible. Members of our family described the funeral as classy and flawless. We all appreciate your dedication to the smallest detail.  – Freda

I want you to know how impressed I am with your customer service and performance . You and your team did a great job and I’m so glad you were there for us.
Thank you
Diane Homeyer



You and your brother were very professional and treated our family like your own. Cathy and I were very pleased and grateful.  I will recommend your services whenever the opportunity comes presents itself!!!!!   Thanks Again !!!!!!!!!!!!

 Thank you for making everything work so smoothly in these times.  We greatly appreciate it.  Thank you also for your thoroughness, suggestions and expedient service. I hope our paths in the future under nonprofessional circumstances.
 Best to you,




Chris…..You are the best.  Your  integrity and compassion are so reassuring at a time when there are so many people out there just thinking about what they can get from life and everyone around them.  Thank you so much for the way you take care of our residents and their families at such a painful time in their lives.  Mary




Chris, since I never had to do this before and I was not sure about all the things that needed to be done. You stepped in and guided me through the whole process and everything went incredibly smooth. You made me feel comfortable which allowed me to focus on Mom and the rest of the family. After talking to you for the first time I knew I had nothing to worry about. You handled every detail as a true professional and a caring person. Reverend Fred Snyder was great as was Hank Sobolak. Please feel free to use this email as a testimonial to the first class you provide. Thank you for everything. Meeting you in person was even a bigger pleasure than talking on the phone.

Sincerely, Dennis Angiono


Dear Chris,

You were fantastic.   We can never thank you enough for handling everything so perfectly.  Mom looked absolutely beautiful!   Forever grateful – Phil



From the eulogy delivered by Ryan Onder for the funeral of his father, Rev. Ron Onder…….

“First of all, thank you to Mr. Chris James.  He did an amazing job coordinating all of this.  If you don’t have the pleasure of knowing him, stop and have a conversation with him.  You’ll be better for it.  Our family and especially Dad, has a special relationship with the James family.  Good people. “

Dear Chris,

Morgan’s funeral was beautiful!  You do your job very well!  You made navigating all the ins and outs as easy as possible.   You accommodated our every need and wish to the best you could.

We are especially happy that you were able to have the open casket – Morgan looked exactly as he did when alive!  He looked so handsome and at peace!  Cliff said he was so appreciative of this last look at Morgan because this image will remain in his memory, rather that what he tragically found on September 1.

All went beautifully this morning.  I feel that your steady and clear guidance left us with feeling secure that all would come together and it did!

You also worked out the road construction issues and even dealt with Mother Nature!

I would certainly recommend your facility to anyone in need!

Thank you again.   See you soon.

With gratitude,

Beth and Cliff



Hi Chris:

Donna and I could not be happier with the way the day went.
We were so pleased with Father P.J.’s homily.
We were most satisfied with the way you handled — well everything.
You were well prepared and had us well prepared.
Your professionalism and sincerity made us very comfortable.
Talk to you soon.

Chris…..I am guessing in your line of work, dealing with emotional, distraught people, you don’t often hear the positive. After having just watched my sis in laws and tom plan my father in laws funeral, I was honestly scared, wondering how I would know what to do, pay for all of it before insurance money came in etc…but you made it as painless as possible. I do think in these really difficult times, god puts people like you in our path, to take our hand and guide us through what feels like an impossible task. As much as my heart is hurting right now, it is also full of the love and support from people like you that I might never have met otherwise. Its strange to feel so much love and goodness up against such deep sadness, but this has been my experience. I will truly be forever grateful. – Amy Quinn


Chris, it was a very long day, but everything was beautifully carried out. You and your staff were amazing. You were professional and efficient, while also being warm and kind. I don’t know how you got the weather to be so gorgeous, but that was impressive! It was a pleasure working with you.


Dear Chris,  Thank you so much for the tenderness you showed my mother and our family during this ordeal.  You helped make a heart breaking event more bearable.  Most of all, thank you for your words at the grave site.  My mother had so many qualities I admired and one of those was her excellent judge of character.  Mom could tell instantly who was a truly good person, who was loyal and who could be trusted.  She certainly was right about you, and thank you for sharing with all of us.  Thank you again.  – Jeanne-Marie Murphy and Family

Dear Bob and Chris,  Thank you so very much for all you have done for our family during this difficult time.  You both are so kind and caring and along with your expertise, made us feel in total comfort and completely respected.  We could never have imagined entrusting our beloved mom to anyone but you.  With complete appreciation and thanks, The Clare Jones Family.

Dear James Family,  Thank you so much for the painting of “The Creation” you gave us so generously.  I am sure it is difficult for you to understand, but this gift holds tremendous meaning for us.  We do truly believe it is a sign from God that all is okay and all of you played a role in our comfort and our peace.  A million thank yous for taking care of our mom with respect, dignity and care.   We appreciate all you have done.  Again, many thanks for the painting.  As it hangs in our living room it is a constant reminder of your kindness and friendship.  Love, Nancy, Don and Colleen.

Dear Chris,  My family and I can never thank you enough for your caring and professional way you conducted everything for my husband. Love, The Secor Family.

Dear Chris,  You made this very sad time for our family much easier with your friendship and your great expertise.  Thank you.  Rev. and Mrs. David Searing.

Chris,  Again, thanks for being great at what you do!  Regards,  Jim Rosler

Thank all of you for your help, support and comfort.  You made a very difficult time easier to deal with.  It was a beautiful ceremony.  We could not have asked for anything more.  I am sure Jude was smiling looking down on us. From the bottom of our hearts, THANK YOU! – Joan D’Alosio

Chris,  Thank you once again for your kind and professional arrangements for my mother’s funeral.  Please extend my appreciation to your wife for helping with my mothers dress!  I know she would have been very pleased with the selection.  Best regards, Paul Kosiba.

Dear Chris,  Here is a a picture of Frank on the lake doing what he loved.  Rowing.  I want to personally thank you for helping me with Frank’s final “row”   You are full of compassion and kindness.  I knew Frank was treated the same as you treated me, for that I will be forever grateful. – Rose

Dear Bob and Chris,  Thank you for all you did for our family at this time of grieving.  You were there for us every step of the way and you helped us greatly. Gratefully Yours, the Fashour and West families.

Dear Chris and Mark,   We would sincerely like to thank you for everything you guys did for my mom’s funeral.  You guys did an amazing job and went above and beyond for us.  You made a terrible time in our life go very smoothly and for that we thank you.  – Ron and Jeff Kuniegel

Dear Chris,   What can we say but “Thank You” – You did an outstanding job for us with handling my mom’s funeral arrangements.  We were blown away at how exceptional everything was.  Your kindness is phenomenal, you are simply “The Best”.  Again thank you.   You will always remain our very dear friend and trust me….friends like you are hard to come by.  – Sincerely Midge, Joe, Fred, Don, Chuck and Jerry Garvey

Dear Chris,   Oh behalf of my family I want to thank you for all of your help during our time of grief upon the passing of my mom.  Your thoughtfulness and detailed advice was, and is greatly appreciated, especially during our time of grieving the loss of mom.  Sincerely,  Andy Jarbola

Chris –  We cant thank you enough for the kindness and generosity you have shown to our family during the most difficult time.  You were very special to my father and I know he is very pleased with the arrangements and send off you helped us give him.  For us the urn you gave him for his final resting place is beautiful, classy and sharp – just like him!  You made the whole horrifying ordeal easier, knowing he was in good hands.  Thank you, again, from the bottom of our broken hearts – for EVERYTHING!   Love, The Corby’s

Chris, Brian and Mark,    A mere thank you doesn’t seem enough to express our gratitude to you for all that you’ve done for us during this difficult time.   You are all truly special and we are forever indebted to you for your kindness and compassion. With sincere thanks…The DelGuercio Family

Mark,    Thank you for helping orchestrate such a great service for Jim.  We know it wasn’t an easy task!  We wanted to put him to rest with respect and you were a huge part of that.   We can never thank you enough.

Dear Brian,  I appreciate you coming so quick and all of your thoughtfulness.   Cindy Ronk

Dear Bob,   I wanted to take a moment to thank you for the beautiful funeral services you put together for both our grandmother and grandfather (Connie and Frank Slater).  You really went above and beyond to make everything perfect.  We appreciate all of your help and time.    The Slater Family

A special thank you for getting the many details together for my brother’s funeral.  Your thoughtfulness and kindness is greatly appreciated.    Sarah Wilmot

Dear Bob and Chris,   Thank you more than we could possible express once again for your kindness, compassion and professionalism.  Our’s Dad’s private and beautiful service was just as he would have wanted.   He would have approved.  With much appreciation,   Hank, Maureen and Meghan

Chris,   Thank you so much for all of the kindness you and your family showed me during this very trying time.  Beverly Grilli

We want to thank you for the excellent and considerate attention to all of our needs in the funeral services for our brother Donald Keenan.  Sincerely,   The Keenans

“Dear Chris,  The calm that I am feeling this morning, I attribute to your professionalism and compassion. Thank you for letting me step outside the box ( but not off a cliff ), in order to provide my Mom, Skip, and myself, the service that would ultimately be our last expression of love. My Mom’s life was contained in 3 boxes, two had the lid blown off and one was all neatly wrapped and tied with a bow.  That being the case, I had a lot of configuring to do, and YOU let me do that, I am deeply appreciative and wanted to express my gratitude.”        Sincerely,Bonnie Carney

“Dear Chris and the entire Vanston & James staff,   The Quinn family cannot thank you enough for the comfort, guidance, and superb handling of arrangements associated with the recent loss of our beloved patriarch, Joseph E. Quinn. Your kindness, compassion, genuine care and attention to every little detail serves as a constant reminder, even in our darkest hour, of how truly blessed we are to be surrounded by goodness. Words cannot express how truly grateful our whole family is for all that you have done for us.” – Family of Joseph E. Quinn

“Dear Chris,
There are no words to tell you what a comfort it was to have you handling the funeral arrangements for my beloved Joe. You not only managed all the business of the funeral, but you gave my family and I such peace of mind that we were not concerned about [any] aspect of the preparations and truly appreciated every one of your wise recommendations. At a time like this, as you well know, decisions can sometimes be made without thinking things through – thank God for your expertise. And many thanks to your compassionate and efficient staff as well. I think you know what you mean to the “Quinn Clan” ….we only hope to see you again soon, not under similar circumstances, but in happier times.” – Gratefully and with love, Barbara Quinn

I cannot thank you enough for all you have done to make this difficult time for my family so easy. My mother couldn’t have been happier with my Dad’s services, and we all know that it was truly the most fitting send off for an epic man. You went above and beyond to orchestrate such a wonderful tribute, and we will for ever be indebted to you. Chris, my sincerest and heartfelt thanks again.” – Kelly Besack

“Chris and Bob,

Thank you very much for helping with the funeral arrangements and preparing for the Memorial Service for our mom, Elizabeth Williams. Your comforting spirit was most appreciated.” – Al and Jan Davis


You made this sad time that much easier by both your friendship and your expertise. Thank you for so many things. God Bless You in the New Year and ALWAYS!” – Pastor and Mrs. David Searing


You are really someone special! With all of our sincere thanks for treating all of our family son nicely”. – Orr Family

“Dear Chris,

Thank you for all that you did to help with my Mom’s funeral. We appreciate your help very much. My mom would have been pleased.” – Griff Lewis and family

“Dear Chris,

Thank you for all you have done and continue to do for our family. Jean Reilly’s arrangements were lovely and done exactly how she would have liked them. I know Kay was pleased and relieved to have your help once again. I thank you for your kindness, support and willingness to always be there for us. God Bless you and your family” – Colleen, Cara and David


Thank you once again for your kind and professional arrangements for my mother’s funeral. Please extend my appreciation to your wife for helping with my mothers dress, etc… I know she would have been pleased with the selection.” – Paul Kosiba

“Let me add my praise to you and your staff for all you did for the Rayner family over the past several days. Your absolute, unflappable professionalism was extraordinary! Rest assured, we’ll be singing the praises of Vanston and James to all who ask.”

“My father was, indeed, all that you describe, and deserved the honor and dignity that you provided and helped everyone express. My sincere appreciation is extended to you and all those who are in your employ. May God bless you, your family, and your enterprise.” – Robert E. Rayner, Jr.

“Words cannot express our gratitude to you for what you did for us during the funeral arrangements for Bobcie! Your love, caring, compassion and attention to detail was phenominal. You made a very difficult time much easier. We’re sure Bobcie would be very proud of her “undertaker.” We hope that you use these lanterns in your new home and they will be a reminder of the “warmth and light” that you provided to us during a very dark time!” – With love and gratitude, Carol, Sandy and Andy…the Bonsick’s, Kerrigan’s and Peranich’s.


Who would have thought three months ago we would have met a person who would touch our lives the way you have! From the first hello to this very moment, I know we were brought together for a reason! Your immediate guidance, positive outlook, making us feel comfortable, humor and gentleness will always be cherished by each of us! The services were PERFECT and without you, dear friend, it would not have been possible. Not only did you provide a service….you gave each of us the personal touch. You have been called to be in this business. You have a gift that touches those around you and we are better people for knowing you.” – Eternally grateful, Nancy, Brad, Zach and Steve

“Perhaps you’re grieving and overwhelmed by the preparations…I surely was, but you can trust in Chris James and the staff of Vanston and James to take you by the hand, lead you through the storm with compassion and a helpful hand. They were terrific with my family and treated my father with the utmost respect he deserved. You can really count on them. The words “thank you” don’t seem to be enough.” – Ro Rayner


Just wanted to say “Thank You” for all your kindness and help. You and your staff did a nice job! My Mom looked beautiful and I’m sure she would be pleased. Thank You again!” – Sandra Grimm and the Family of Mary Kusy

“Dear Chris,

Thanks for your help at this difficult time in my families life. You were great.” – Diane Maher


We feel very fortunate that Bill recommended you. You treated us like family and your entire staff was extremely professional, courteous and sympathetic. Ii also have to commend Bob for all of his efforts. WE PUT OUR TRUST IN YOU AND YOU DELIVERED BEAUTIFULLY! Thanks again!” – Glenn Lewis

“To Chris and Bob,

Just a note to you guys….we appreciate all you have done. You made the passing of Mom a lot easier and took a lot off of our shoulders! We needed that! You will always be remembered by us.” – George and Mary Ann

“Dear Chris,

Thank you so, so much for just everything you did to have Nancy’s viewing, Mass and burial be dignified, respectable and in a sense beautiful. You have been extremely helpful to our son since we left Scranton. At a difficult time in our lives, it is comforting to work with someone who cares and understands. The other fellows from the funeral home were great too.” – Joyce E. Tressler


You were wonderful throughout the entire difficult process. Thanks again on behalf of our entire family.” – Tom Kusy


Thanks so much for all you did for me and the excellent work you did on Mom! You are truly 1 of a kind!” – Steve Nerges


Thank you for your immense support to me and my family during this most difficult time. I cannot thank you enough for helping my family through this terrible time. You are truly one of the most genuine people I have ever met!” – Zach Lansdowne

“Chris and all of the staff at Vanston and James,

You made the difficult task of arranging my grandmother’s services a much easier experience. You were always available and made sure everything that we wanted and needed was taken care of. Her memorial service was just as she would have wanted it.” – The Family of Shirley Zang

“Your kindness will always be remembered and appreciated. Thank you for the memorial tree in memory of Charles.” – Lucienne Barber

“Thanks Chris for everything. Each member of our family was quite impressed with your professionalism and easy manner. You made a very difficult situation most easy to bare.” – Freda Weinerth

“Chris and Vince,

Thank you in being so kind and helpful in helping us with my Mom, Joan Nolan’s, funeral. I will always remember your thoughtfulness.” – Nancy Piazza and Joseph Nolan


Thank you so much for the wonderful care you gave to our mother (and father) during our grief. She looked BEAUTIFUL!!! Also thank you so much for your kindness and warmness. It was very much appreciated.” – The Romanini, Wienerth and Fay Families

“How can we begin thank you for all of your help and concern during our loss of “Papa”. Everything was beautiful and what a great job and send off to our beloved and wonderful Dad. Thanks again.” – Leo, Sandy, Susie and Betsy


Thank you! It seems to us that being nice just comes naturally to you! You treated us as if you were one of our own! Thanks again!” – Warren and the Entire Maxson Family


Thank you so much for your help at the time of Aunt Ann’s death…..” – Delores


Thank you for making Dad’s funeral arrangements go so smoothly. We appreciated your kind attention to the details. We look forward to staying in touch with you……” – Bob and Jill Zike

“With sincere appreciation and the greatest of thanks….Thank you!” – Marianna McKitish

“Chris and Staff,

Thank you for your kindness, thoughtfulness and thoroughness. It was greatly appreciated.” – Ann Kelly and Sr Jeannie O’Kane and Family

“Vince and Chris,

Thank you so much for your generosity to my family. There are no words to express what we want to say. We know that God in his wisdom knows how to bless you both, so we leave it in His hands. Thanks again.” – Burke and Evarone Family

“To the wonderful staff at the Vanston and James Funeral Home. Thank you so much for the wonderful and kind request you made to the Living Memorial Program. We deeply appreciate this and feel a great peace to know my Mom will be remembered in such a beautiful way.” – JoAnn Donato and Family

“Vince and Chris,

Many thanks for your kindness and professional service extended to Leticia and the members of the Juarez family. We appreciate all you did to accommodate their wishes and the dignity you provided for them at this most difficult time.” – Sister Maryalice


Thank you for all your assistance in preparing the arrangements for my Dad’s viewing and funeral. You made a trying, sad and emotional time for our family much easier because of your kind and thoughtful manner.

I know dealing with six grown children was not easy. We appreciate your effort and were very pleased with your service. We will recommend your funeral home to other family members and friends when the need arises.” – Lisa Gardier.

“To the Best Funeral Directors! I can’t begin to thank you enough for all of your excellent service and caring when I needed it most. You certainly know how to do everything with class. God Bless You!” – Helen J Keating

“Chris and Vince.

I just wanted to say thank you for all your kindness, generosity and compassion as we walked through such a difficult time in the life of my family. We are all so very grateful. Blessings and prayers to each of you and your families!” – Trish Scalese

“Thank you for your love, friendship and prayers at the time of Jim’s death. Thanks to all the James’ for a job beautifully done. We appreciate everything.”         Cecilia Haggerty

“Brian and Chris,

Many thanks to both of you for your many kindnesses shown to me and our family during the very difficult time of my husbands passing. Your gentle and caring manner of handling every detail certainly brought comfort. We will be forever grateful.” – Mary Jane Sheridan

“With sincere appreciation and warmest thanks for making a difficult time comforting for all of us.” – Joan Blaker and Family


Please know you have touched us deeply at this sad time. We, Jim’s Family, thank you for your love and support and kindness to me. I’m so pleased with all you help.” – Mary Howley


I just wanted to thank you for all of the kindness you showed to our entire family last week. You are an amazing person and quite amazing at your profession. You make everyone feel cared about deeply and that is a great gift…..” – Elaine Errico

” Anne, Vince and Chris,

Wish there were fancy words to write to you about how I feel – Thank you are the only words I know. Thank you for all you did for me and Missy, Erin and Kevin. You all treated us with such gentle kindness- we so needed your help and you gave it so generously. You treated Joe with the utmost of dignity and respect. Thank You.” – Cathy Loughney.


On behalf of my entire family I want to thank you for all of your help through the funeral process. My Nana was and always will be the center of our close knit family.

The care and compassion you and your staff displayed during our difficult time will forever be greatly appreciated.

My Nana would have been proud of the celebration of her life. None of it would have been possible with out you!!!!” – Danielle Eisele

“There are not adequate words to thank you for your excellent services. All of the Kanes were so impressed with every detail from the meeting Betty’s bedroom to the gravesite.

Personally, I just wanted to add that all of my family – McGee/Megargee were buried from Vanston’s – going back into the 50’s. So I feel the Vanston touch is firmly infused into the James clan.” – Laila McGee Kane.


Thank you for all your compassion and helping my family through one of the hardest times in our lives.” – Carla Lutzick and Family

“Dear Chris, Mr Vanston and Staff,

Thank you for your time and guidance in our recent loss of my mom, Elaine Harrington. You spent so much time and you did a wonderful job and I have been told by those that came how kind and helpful you were to all.” – Gail, Warren, JR and Terri


Just a note to let you know about the job your boys did for my family. We appreciated their professionalism and concern in helping us through this difficult time. You taught them well. You should be proud.” – Bill Kane

“Chris, we are so thankful to you for all you have done for us…….Again, our thanks to you for making the worse days of our lives as easy and dignified as we could ever have hoped.” – Carole Wright

“Dear Chris,

Where do I begin? I could never have imagined that such a difficult time could have been made easier by your support and genuine care of my family when my father passed away. Thank you from me and my family.” – Donna Gilroy


Thank you for all of your help and organizational skills throughout this difficult time.” – The Linda Sledzinski Family


Thank you so much for taking care of everything at our time of need. I don’t know how I would have gotten it all done. I’ll never forget you!” – Darie Petroski

“Dear Chris and Vince,

Thank you for helping our family with the loss of mom. The funeral arrangements, attention to detail and sensitivity to everyone was very much appreciated. We will always remember you.” – Colleen Lutchko, Burke and Ford families


Just a note to let you know how much we appreciated what you did for us. Thanks for the comforting words when we needed them most, for putting us at ease at the toughest moments, and thanks for all of your support and just being you!” – Jim and Pauline Griffiths

“Chris and Mr Vanston,

Thank you for running my sister’s funeral in a manner that was both compassionate and professional. You gave my family considerable comfort.” – Sue Curtin